Privacy Policy

Last updated: June 7, 2026

Introduction

This Privacy Policy explains how sapphire-crater collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring that your privacy is protected and that we comply with applicable data protection laws.

Information We Collect

We may collect the following types of personal information:

• Name and contact information including email address
• Information you provide when submitting enquiry forms
• Technical information including IP address, browser type, and device information
• Usage data about how you interact with our website

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested services
• To communicate with you about our services and projects
• To improve our website and services
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit forms or contact us
• Contractual necessity when providing services to you
• Legitimate interests in operating and improving our business
• Legal obligations we must fulfill

Data Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and business
• Professional advisors such as lawyers and accountants
• Regulatory authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Enquiry information is typically retained for three years after your last interaction with us.

Your Rights

Under data protection law, you have the following rights:

• The right to access your personal information
• The right to rectification of inaccurate data
• The right to erasure of your data in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent

Cookies

Our website uses cookies to improve your browsing experience. For detailed information about our use of cookies, please see our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: 47 Millbrook Lane, Bristol BS3 4QR, United Kingdom